Introduction
Welcome to Mark Jones Astrology (“Website”). These terms and conditions (“Terms”) govern your use of our website and the services provided by Mark Jones Astrology (“Company,” “we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Services
We provide educational services in astrology, including but not limited to online courses, webinars, lectures, consultations, and other educational content (“Services”). The specific terms related to each service will be provided at the time of enrolment or registration.
Use of the Website
Eligibility: You must be at least 18 years old to use our website and services. By using our website, you confirm that you meet this requirement and have the legal capacity to enter into these Terms. If you are under 18, you must have parental or guardian consent.
Account Registration: To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your login details secure. You are responsible for all activity on your account.
Prohibited Activities: You agree not to:
- Use the website for unlawful purposes.
- Interfere with or disrupt the website, servers, or networks.
- Use automated systems (such as bots) to overload or scrape the website.
- Attempt unauthorised access to any part of the website.
Payment and Refunds
Fees: Fees are clearly displayed at the point of enrolment. All fees are listed in USD unless otherwise stated.
Payment: Payments may be made through Stripe, PayPal, or other secure methods we provide. You agree to provide accurate billing details and authorise us to charge your chosen payment method.
Refund Policy:
All sales are final. We do not offer refunds or exchanges on any products or services unless there is a verified technical issue that prevents access and cannot be resolved. By completing a purchase, you acknowledge and agree to this policy.
Initiating a chargeback without first contacting our support team is considered a violation of these Terms. In such cases, we reserve the right to revoke course access, terminate your account, and decline future purchases.
Digital Content and Withdrawal Rights
Certain products sold through this website include digital content, online courses, webinars, recordings, downloadable materials, memberships, and other electronically delivered services. By purchasing digital content that is made available immediately, you expressly consent to immediate access and acknowledge that applicable withdrawal rights may no longer apply once access has been provided.
By purchasing digital content, you expressly request and consent to immediate access to the purchased content following completion of your order.
You acknowledge that once access to the digital content has been provided, performance of the contract has begun and, where permitted under applicable consumer protection laws, your statutory right of withdrawal or cancellation may no longer apply.
Access to Files, Live Streaming Events, and Online Courses
If you experience technical issues accessing files, live streaming events, online courses, recordings, or other purchased content, please contact us at [email protected]. We will do our best to help resolve the issue and restore access where possible.
Bonus Materials
Some courses may include bonus materials, such as webinars, audio recordings, or other content from our archives. These materials are provided to supplement the main course content and are included at no additional charge.
If you have previously purchased or accessed one or more of the bonus materials, we are unable to offer a refund, credit, exchange, or substitution for those materials. You are purchasing the main course content, and any bonus materials are provided as additional supplementary content.
Coupons
Coupons must be applied at checkout and cannot be added after the purchase is complete. If you encounter problems using a coupon, please contact us before finalising your order.
Cancellation and Rescheduling
By You: For live consultations or events, cancellations must be made at least 24 hours in advance. Cancellations within 24 hours may not be eligible for rescheduling. Some events may have specific cancellation policies noted at registration, which take precedence over this general policy.
By Us: We reserve the right to reschedule or cancel courses, events, or services. In such cases, you will be offered a new date or a full refund.
Intellectual Property
All content on this website, including text, graphics, recordings, and logos, is the intellectual property of Mark Jones Astrology and protected by copyright and trademark laws. You may use the content for personal, non-commercial purposes only. Any unauthorised reproduction, distribution, or modification is strictly prohibited.
Please respect Mark’s work by not sharing, distributing, uploading, copying, or otherwise making digital materials available to others without permission.
User Content
If you submit content such as comments, reviews, or testimonials, you retain ownership of your intellectual property but grant us a non-exclusive, royalty-free licence to use such content in connection with our services. You must not submit unlawful, defamatory, or infringing material.
Disclaimers and Limitation of Liability
Our services are designed to provide knowledge and insight. We do not guarantee specific outcomes, and results may vary depending on your engagement.
To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of the website or services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Mark Jones Astrology
[email protected]
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.